Find answers to common questions about our products and services
Once your order has been dispatched, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your delivery's progress.
We accept all major credit cards (Visa, Mastercard, American Express) as well as PayPal. All transactions are secure and encrypted.
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placing it. Once an order is processed, it cannot be changed.
Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location and are calculated at checkout.
We offer a 30-day return policy for unused items in their original packaging. Please visit our Shipping & Returns page for more detailed information.
Leather is a natural material that evolves over time. We recommend using a high-quality leather conditioner every few months and keeping it away from direct heat and water. See our Care Guide for more tips.
Yes, we are committed to ethical sourcing. All our leather comes from suppliers who adhere to strict environmental and social responsibility standards.